Required Knowledge, Skills & Competencies for E-Learning Trainers
The technical and pedagogical knowledge and skills trainers must possess to deliver effective and outstanding e-learning programs.
Objective & Target Audience
This guide defines the knowledge, skills, and competencies required by trainers delivering e-learning programs, to ensure training quality and achievement of expected learning outcomes. It is directed at all trainers participating in e-learning program delivery.
ICT Knowledge in Teaching
ICT Knowledge in Teaching
Knowledge of applying ICT to support and enhance the training process.
Understanding the principles of e-learning instructional design and digital content development.
Familiarity with synchronous and asynchronous e-learning types and their respective characteristics.
Knowledge of designing an e-learning environment that supports interaction and participation.
Familiarity with quality standards in the production of digital training content.
Understanding intellectual property rights and ethics of digital content use.
Software & Digital Tools Proficiency
Software & Digital Tools Proficiency
Proficient use of the adopted LMS: uploading content, managing trainees, and conducting assessments.
Ability to run and manage video conferencing sessions (Zoom and equivalents).
Proficiency in Microsoft Office and Google Workspace for content production.
Ability to produce and edit educational video clips using recording software.
Proficient use of digital feedback tools and online assignment grading.
Ability to troubleshoot technical issues during live sessions.
Using digital interaction and survey tools to enhance trainee participation.
Proficiency in designing interactive presentation tools.
Pedagogical Skills with Technology
Pedagogical Skills with Technology
Designing interactive e-learning activities that achieve learning outcomes.
Applying active learning strategies digitally such as discussions and collaborative projects.
Providing constructive and regular feedback through the LMS.
Managing the virtual classroom and motivating participation and interaction among trainees.
Addressing diverse trainee needs and supporting those with special requirements.
Using e-assessment tools in a way that ensures measurement validity and fairness.
Technology Tools for Trainers
Core tools used in e-learning training programs
Copyleaks
Work Originality Check
Trainers use Copyleaks to verify the originality of trainee assignments and detect any plagiarism before recording grades. This tool helps ensure assessment integrity and encourages authentic creativity.
Zoom
Backup Session Platform
Zoom is used as a backup platform when the main training platform is unavailable. Trainers must ensure connection readiness and session tools are prepared before each live session.